Contact information
CONTACT INFORMATION
Last updated: July 18, 2026
HAPPYSTAR
Customer Service Email:
Bobosonsb@gmail.com
Customer Service Phone:
+86 139 2395 2233
Customer Service Hours:
Monday–Friday
7:00 AM–1:00 PM Eastern Time
Customers may contact HAPPYSTAR regarding:
• Product information.
• Product language and package configuration.
• Existing orders.
• Payment questions.
• Shipping and tracking.
• Damaged, missing or incorrect products.
• Returns and refunds.
• Wholesale applications.
• Business cooperation.
• Privacy requests.
When contacting HAPPYSTAR about an existing order, please provide:
• Your order number.
• The email address used during checkout.
• A clear description of the request or issue.
For damaged, missing or incorrect orders, please also provide the evidence required under the Return and Refund Policy.
Messages are normally reviewed during the customer service hours stated above. Response times may be longer during public holidays, major product releases or unusually busy periods.